Additional Help

If you are having trouble logging in, one of the suggestions below may help.

  1. Subject ID troubleshooting

    Your Subject ID is all numbers and can be found either in an email or on printed materials sent to you.

  2. Are you using the correct Social Security Number to verify your identity?

    This is not your Social Security Number. Verification is done with the last 4 digits of your spouse's Social Security Number. If you do not have this information, please ask him/her for this information or to enter it in for you in order to participate in this study.

  3. If you are still having problems

    Please contact us using one of the available methods to the right. We will do our best to assist you!